Frequently Asked Questions
Everything you need to know about our premium wholesale braiding hair.
What is the minimum order quantity (MOQ) for wholesale pricing?
To qualify for wholesale rates, we require a minimum order of 20 bundles. You can mix and match different colors and textures to meet this requirement.
Are your braiding hair products made from synthetic or human hair?
We specialize in high-quality, flame-retardant synthetic fibers that mimic the texture of natural hair, as well as premium 100% human hair options for professional braiding.
How long does shipping take for bulk orders?
Domestic wholesale orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days after processing.
Do you offer discounts for salon owners or recurring buyers?
Yes, we have a tiered loyalty program for salon owners and high-volume distributors. Discounts increase based on your total monthly order volume.
What is your return policy for wholesale purchases?
Unopened and unused products in their original packaging can be returned within 14 days of delivery. Please note that return shipping costs for wholesale orders are the responsibility of the buyer.
Is the hair pre-stretched and ready to use?
Most of our professional collections are pre-stretched and pre-layered to save stylists time and prevent tangling during the braiding process.